CRATES AND REWARDS
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What are Crates?
Crates are one of the ways to earn weapons and cosmetics in Call of Duty: Mobile outside of Battle Pass or Premium Battle Pass rewards. &nbs...
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How do I open a crate?
When you buy a crate, it will automatically open for you and unveil the item you've received.If you earn a crate, you can open the crate in ...
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I've bought several crates, but I haven't gotten the item I want. Why does this happen?
Crates offer a chance to randomly unlock a variety of items, including weapons, camos, Soldiers, avatars, and much more. There is no guarant...
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What happens if I get an item that I already own in a Crate?
If you find an item that you already have in your inventory, the item will immediately be converted to Credits. The amount of Credits earned...
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What are the different rarities of rewards?
Rewards come in five rarities:Common (Gray)Uncommon (Green)Rare (Blue)Epic (Purple)Legendary (Orange)When purchasing a Crate from the Store,...
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How do I get new Soldiers or skins?
Throughout each Season, several new Soldiers with themed uniforms can be acquired in a number of ways, including earned through events, unlo...
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How do I get to the Draw?
The active Draw can be accessed from the home screen. The Draw button is below your avatar and player name on the left-hand side of the scre...
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How do I get Bundles for free?
Currently, the only way to get Bundles is by purchasing them in the Store with COD Points.
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I didn’t get an item I unlocked or earned. What should I do?
If you're missing an item you unlocked or earned, please try shutting down and rebooting the game.In some cases, you may need to restart you...
Sections
- KEEPING YOUR ACTIVISION ACCOUNT SECURE
- SEASON 11 — WINTER WAR 2
- TOURNAMENT MODE
- ACCOUNT, LOGIN OPTIONS, AND FRIENDS
- REPORTING A PLAYER
- COD POINTS, CREDITS, AND BATTLE PASS
- FEEDBACK AND BUG REPORTING
- CRATES AND REWARDS
- LUCKY BOARD
- CLAN WARS
- PROMOTIONS
- MULTIPLAYER
- ZOMBIES
- GAME PERFORMANCE
- BATTLE ROYALE
- STATS AND PROGRESSION
- TASKS, CHALLENGES, AND EVENTS
- CLANS
- CONTROLLERS AND EMULATORS
- CODM WORLD CHAMPIONSHIP
- SECURITY & ENFORCEMENT POLICY