Try the following if you run into black screens during a match or when launching the game:
- Make sure the app is up to date.
- Open the Play Store app.
- Tap ☰ at the top of the screen and select My apps & games.
- Find the Call of Duty: Mobile app and tap the Update button if available.
- Make sure your device is up to date.
- Open the Settings app on your device.
- Depending on your device, open System update or Software update.
- Check your update status and install any system updates available.
- Close other apps that may be running in the background, including messaging apps and popups, overlays, etc.
- Restart your device.
- Uninstall unnecessary apps to free up RAM.
- Clear your app's cache.
- Open the Settings app on your device.
- Go to your apps. Apps may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device.
- Tap Call of Duty: Mobile.
- Tap Storage.
- Tap Clear Cache.